Think Out Loud - Amplified thinking on business and brands

In the Mind of Your Customer

June 8th, 2010

For a business to be viable, it has to do something as well as its competitors; to win in a competitive market, it has to do something better than its competitors.

Recent research by global marketing firm, Young & Rubicam highlights the fact that 80% of new businesses and brands fail. Lack of differentiation is cited as the major reason for business failure.

In order to ensure that your product is preferred over those of your competitors, you must consider the complete brand experience and how that experience will contribute to consumer perception. Your brand isn’t what you think it is – it’s what your customer think it is. Your brand isn’t your logo, web site design or tag line – it’s a research informed strategic premise that is designed to deliver competitive advantage and grow market share.

As a bit of a brand refresher and value add to customers, ThinkTank decided to take a peek into what really goes on inside the mind of your customer.

Read the rest of this entry »

Brand Cork

June 5th, 2010

No committee, no budget and no rules; The grassroots movement that’s determined to transform the way people look at Cork city.

A new movement has begun to “transform” Cork city into a better place for its residents and visitors. It’s a movement without a leader. Already, two cafés, two marketing companies, publicans, journalists, start-up businesses and unemployed people have pledged their support. It’s called Transform Cork and it’s open to everyone keen to improve the city. There’s no committee, no budget and nothing but the power of the internet at its service. It’s using Twitter, Facebook, blogs and now the Cork News. It seems to have sprung out of nowhere, committed to changing Cork from the bottom-up – rather than the top-down.

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How to Craft the Perfect Elevator Pitch

May 22nd, 2010

Let’s say you’re at a networking event and someone steps in the elevator with you, notices your nametag, and asks, “So what do you guys do?” Quick–what’s your answer? You’ve got just 30 seconds before the doors open so you’d better think fast.

In many ways an Elevator Pitch is shorthand for what your brand stands for. It’s your one-shot opportunity to be different and present yourself in a compelling and memorable way. For most business owners, getting to the crux of what you really do is the hardest, yet potentially most rewarding, one-minute conversation you could ever have.

So what is an Elevator Pitch?

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Strategic Sat Nav for SMEs

May 15th, 2010


Many SME’s recognise the importance of mapping out a future strategic direction for their business and acknowledge the need to become more structured in their approach, however, very often, business owners just don’t know how to start or where to begin. Without a clearly mapped out destination point for a business, its form becomes too malleable, shaped by the vagaries of an eternally changing environment, leaving the business a hostage to fortune. A business owner could learn a few lessons from Sarah Connor, the heroine of the Terminator franchise. A warrior, who challenges accepted wisdom, carves out a new path and in so doing rewrites the future. ThinkTank channels this wisdom as we highlight;

  1. What is Strategic Planning Exactly?
  2. How can businesses benefit from Strategic Planning?
  3. How should a business prepare for the Strategic Planning Process?
  4. Once the Planning team is selected, how does Strategic Planning work?

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Innovation. You gotta shoot first!

May 4th, 2010

“Out there in some garage is an entrepreneur who’s forging a bullet with your company’s name on it,” Gary Hamel, a leading business strategy writer and consultant, has written. “You’ve got one option now — to shoot first. You’ve got to out-innovate the innovators.”

Unfortunately most organizations have an in built defence mechanism against new ideas. People don’t like change so immediately find reasons why ideas should not be considered. The problem is that if you don’t start anticipating the future you could be run over by it.

Many SME’s would acknowledge that they need to become more innovative but just don’t know how to start or where to begin. ThinkTank sat down to map out 4 practical ways SME’s  can generate ideas, capture insights and successfully implement a game changing innovation strategy.

1. Make innovation a priority

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The World’s Top 100 Brands

May 1st, 2010

Strong brands have once again proven their resilience in the recession in Millard Brown’s 5th annual ranking of the world’s top 100 brands. At a time when most key financial indicators plummeted, the value of the top 100 brands rose by 4%  in the last year to more than $2 trillion – a 40% increase over the last 5 years. In the wake of the recession, more brands have realized that they need to maintain and even increase their marketing spend to support brand loyalty and engagement. As Millard Brown Optimor’s Research Unit comments:

“Strong brands have the power to create business value. They impact much more than revenues and profit margins. Strong brands create competitive advantages by commanding a price premium and decrease the cost of entry into new markets and categories. They reduce business risk and help attract and retain talented staff.”

The Top 10 Most Valuable Brands are:

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The Best Decision is Always an Informed One

April 29th, 2010

You don’t go on holiday without finding out about your destination.

You don’t accept a new job without checking the stability of the employer.

You don’t invest in a new car without checking it’s right for your needs.

You don’t develop your business without trying to discover your market size, value, potential and competitiveness… do you?

An essential element of any business strategy should be early stage secondary market research.

In order to analyse your market and make decisions on growing and developing your business, you must understand the business context you’re operating in:

Innovation Nation

April 24th, 2010

In tough times we need ideas more than ever before. New ideas are the rocket fuel that can propel growth, ignite economic opportunities and improve our quality of life.

INSEAD’s Global Innovation Index 2009-2010, currently ranks Ireland as the 19th most innovative country in the world. Ireland Inc is basing its recovery on forging a new smart economy built around innovation. Crowd-sourced competitions like Your Country Your Call have recently been launched to encourage citizens to generate new ideas and proposals that could transform Ireland by creating new jobs, new opportunities and a new way of thinking.

The IDA (Industrial Development Authority) have also invested €2m launching a global campaign with the positioning ‘Ireland – Innovation comes naturally’. It is designed to attract greater direct foreign investment and stimulate economic growth. To highlight this focus, the ‘I’ word has even found its way into our political lexicon. Minister Batt O’Keeffe is now fondly known as the Minister for Enterprise, Trade & Innovation.

So what can we do locally to become more of an Innovation Nation? As part of a new series, we’ll take a closer look at innovation and how we can apply it to our businesses and our lives.

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5 Reasons Why Your Marketing Doesn’t Work

April 19th, 2010

Running a business without marketing is like winking at a pretty girl in the dark – you know what you’re doing but nobody else does. Marketing is the lifeblood of any business and the engine that drives demand, turnover and cash flow.

Marketing is not about boring your customers to death. When you have a personality and a story that is all your own, you can create marketing that’s a tough act to follow.  Why is it then that marketing is a bit of a hit and miss affair for so many businesses? Team ThinkTank sat down to map out  the 5 reasons why companies get it wrong when it comes to marketing right.

1. It’s not planned. Read the rest of this entry »

3 Killer Strategies to Gain Competitive Advantage

April 14th, 2010

New opportunities or good-paying jobs won’t come from bailouts like NAMA. They come from start-ups. And where do start-ups come from? They come from smart, creative, inspired people who are willing to take risks and not handouts.

So if you’re considering starting your own business – or looking for ways to expand an existing one – here are three time-tested strategies you can implement to fast track growth and gain a competitive edge.

1. Discover an untapped niche that’s ‘hot’

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